Well, back to the topic of NBK... They just continue to screw up time after time after time. As explained earlier, I got my NBK Visa card re-activated by signing the stupid Cinet form as it was too late to change banks when my trip is just a few days ahead. I flew to Sharm el Shaikh with my wife to have a week of relaxation and to celebrate our 10 year anniversary.
Things went fine until I started running out of cash, so I hit the closest bank to withdraw cash using my recently re-activated NBK Visa Card... Slipped the card inside the ATM, choose language, enter PIN, choose amount, wait... wait... wait... then I get a "Transaction cannot be completed" message. Ooops
OK, I might have punched in the wrong PIN number, open my wallet, pull out the PIN slip (
I know I shouldn't keep it in my wallet but I had just received it a few days back) well, the PIN is correct, so I try the card another time..... Same result.
So I decide to walk to the next bank, same thing......... Keep walking to the third bank, same thing so I pull out my ATM card and try it... same thing. Although both cards worked for regular purchases, it's just cash at ATM that keeps on failing. I call the call center and they tell me the card looks fine at their end. So I decide to call it a day and try the card again tomorrow.
Next day I do the same thing and get the same result... hmmmmm, things are getting interesting, I am almost out of cash and we still have a good 3 days ahead of us and NBK employees say everything is OK at their end. I am really out of options here but decide to continue enjoying my trip and not to use the remaining cash unless I really have to.
Went to a T-Shirt store, bought some T-shirts gave the guy my card, transaction approved, I signed the slip, and immediately I realized that the guy punched the amount as 3310 pounds instead of 310.
After a long sing song with the salesman he gave me a cash refund of 3000 pounds (
he was trying to rip me off by refunding me less that 3000 as the bank takes a certain commission from him which I refused as it is not my fault that he keyed in the wrong amount).
I walked out of the shop feeling relaxed - finally - knowing that I finally managed to get cash out of the damned NBK cards.
I was saved by the salesman's mistake. Otherwise I would still be stuck in Egypt, probably washing dishes for a meal that I could not afford.
Thank you NBK